In celebration of International Women's Day, Colliers' interview women from diverse backgrounds and roles within the property industry, including Lisa Murdoch, Head of Valuation & Advisory Services in Queensland, as they share insights into their careers in real estate.

What inspired you to pursue a career in the property industry and how did your journey start?

My mother was the principal of a residential real estate business, and my father suggested that valuation might be a good career. A week later, a job as a Cadet Valuer was advertised, and I was offered a week of work experience. After that, I was offered a full-time job to start at the end of Year 12. I started work as a Cadet Valuer on Monday, January 9, 1989, and celebrated my 18th Birthday the same week.

Can you share a significant challenge you faced in your career and how you overcame it?

One of the biggest challenges I faced was learning to be a leader when I was appointed head of a department at 26 years old. I had to manage people who were much older than me and were openly antagonistic because I was young and female.

Initially, I struggled with this responsibility. I didn't always know how to assert myself or gain the respect of my team. There were times when I felt overwhelmed and unsure of my decisions. However, these experiences taught me valuable lessons about leadership. I learned the importance of resilience, self-reflection, and seeking feedback. Over time, I improved my leadership skills and became more confident in my role. This journey, though challenging, ultimately made me a better leader.

What is the best advice you have ever received, and how has it impacted your career?

The greatest advice I have ever received as a manager is to serve the team who works with you. This principle has shaped my approach to leadership, emphasising the importance of supporting and empowering my team. By focusing on their needs and helping them succeed, I have fostered a collaborative and positive work environment. This servant leadership approach has strengthened my relationships with my team members and contributed to our collective success.

As a professional, the best advice I received was early in my career, and it seems fairly basic, really; it is to be honest, know your market, and be prepared to listen. I always listen to my clients and hear them out. While I may not always agree, I believe I am respected because I am prepared to listen and have the market knowledge to back up my opinions and provide reasoned advice. This approach has helped me build strong, trust-based relationships and maintain a reputation for excellence in my field.

What achievements are you most proud of in your career so far?

I am incredibly proud of my current role as head of Colliers Valuation and Advisory in Queensland. This position allows me to lead a fantastic team and drive our business forward. Additionally, my leadership roles and contributions to the property industry have been deeply fulfilling. Serving as a Board Member of the Queensland Valuers Registration Board, Chair of the Property Council of Australia Gold Coast Committee, and a member of the API National Disciplinary Committee has enabled me to make significant impacts within the industry and mentor the next generation of property professionals. I truly love what I do and am excited about the future as we continue to grow and innovate in our field.

What advice would you give young women and men considering a career in property?

You will often hear me say, 'Drive around with your eyes open.' By this, I mean being aware of the world around you and how it relates to your work. Knowledge of your market is critical, so take note of your surroundings and always be curious. Dive deeper into what you see and learn more about it.

Professionals should continuously seek knowledge and never stop learning. Find colleagues who can provide guidance and support and build a strong network. Be open to new opportunities and challenges, as they can lead to growth and innovation.

I also encourage young women and men to stay true to their values and lead with integrity. Doing so will earn them respect and trust, which are invaluable in any career. Remember, your journey is about reaching your destination, how you get there, and the impact you make along the way.